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| Sublimation Hints & Tips |
| Print Quality Answers |
| What can I do if my colours are transferring incorrectly? |
| Did the nozzle check pattern print correctly? | Are you using PowerDriver color correction software? |
| Are you using the recommended paper? | Are you pressing at the correct time, temperature, & pressure? |
| Is the substrate/inks proven to work using sublimation? |
| Why am I experiencing poor print quality? | |
| Has the nozzle check pattern printed correctly? | If you are using a brand new printer, did you first install the Epson ink? |
| Have you performed any cleaning cycles? If not, do at least 2 or 3. | Is the ink cartridge empty? |
| If the cartridge is new, did you remove the tab from the top of the cartridge? |
| Why am I experiencing poor black colour intensity? | |
| What are you transferring onto? | Is the substrate proven to work with sublimation inks? |
| Are you using the recommended paper? | Are you printing on the correct side of the paper? The print side is bright white. |
| Are you transferring at correct time, temperature, & pressure? | Check the printer driver settings. Make sure all the settings are correct as described in the section, entitled Printer Driver Software in the SubliJet Getting Started Guide. |
| What can I do about the streak across my image? | |
| Check the printer driver settings. Make sure all the settings are correct as described in the Printer Driver Software in the Sublijet Getting Started Guide. | Perform a nozzle check. If nozzles are missing, clean the print heads. If the print quality does not improve, repeat the cleaning cycle 3 or 4 times. |
| Clean the printhead with the Sawgrass Preventive Maintenance Kit. |
| What can I do if the colours in my transferred images are incorrect? | |
| The image probably needs color adjustments. Make sure you are printing using PowerDriver or using ColorPower color matching software. | Make certain you are using the right printer driver and driver settings. You can check the printer setup by running the SubliJet Printer Driver Configuration Utility. |
| Are you pressing the item with the proper time, temperature, & pressure? | Are all the colors printing correctly? – Print a nozzle check. |
| Why does my printout look really light on paper? | |
| This should be no cause for alarm. SubliJet naturally looks very subdued & washed out before you heat transfer the image. After you transfer the image, the inks produce a brilliant and durable final product. |
| What can I do when mycolours appear light and blotchy? | |
| Make sure you are pressing the item with the proper time, temperature, & pressure. | If you are using ColorPower, check the printer driver settings. Make sure all the settings are correct as described in the section titled Printer Driver Software in the SubliJet Getting Started Guide. |
| Are you using the recommended paper? You should be using Accuplot EPQ paper. | Make sure you are printing on the correct side of the paper. |
| Make sure your substrate is designed to accept a sublimation transfer. | Moisture may be the problem. Try drying the paper on the press or putting a paper towel behind the transfer when you heat press it. Read the section entitled Moisture and Humidity in the SubliJet Getting Started Guide. |
| What can I do when my transferred image looks blurred? | |
| Make sure you are pressing the item with the proper time, temperature, & pressure. | Check to be sure you are using the recommended paper. |
| Make sure you are printing on the correct side of the paper. | Make sure you do not have a moisture problem. Try drying the paper on the press or putting a paper towel behind the transfer when you heat press it. Read the section titled Moisture & Humidity in the SubliJet Getting Started Guide. |
| Vertical lines are misaligned or vertical banding appears. How can I correct this? |
| The print head nozzles may be clogged. From the Head Cleaning Utility section found in the Epson printer driver, clean the print heads by performing a Head Cleaning followed by printing a Nozzle Check page. A Head Cleaning and Nozzle Check page must be performed as a cycle so subsequent cleanings will advance to a higher intensity of cleaning. After printing a nozzle page examine the printed dot pattern, each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 6 cycles if necessary. If the dot pattern is fine and you still encounter the same problem, check the printer driver to see if High Speed mode is selected. If High Speed is on, turn it off and try the print job again. If the problem persists, run the Print Head Alignment utility to align the print heads for precise vertical lines. If you have already tried to align the print heads and did not have any success, try moving the printer to another computer. This will eliminate the possibility of a defective printer cable, parallel port, or software problem. If you continue to have problems, please contact Epson Connection for assistance at 800-463-7766 or at www.epson.com. |
| Why don't the colours displayed on the monitor match the printed colours? |
| Because your monitor and printer use different technologies to represent colors, your printed colors can’t exactly match the colors you see on your monitor screen. Try making yourself a color chart using the Corel Custom Color Palette. Set up swatches labeled with the color that corresponds to them. Print a transfer and sublimate it onto the respective substrate. Place this color chart next to your work station & refer to that instead of what you see on the screen. |
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Product details and pricing are subject to change without notice. For current information please contact the company. Acknowledgment is given to our suppliers for some of the content contained in this website. |
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